Terms & Conditions

Acceptance of Terms

By accessing or using this website, scheduling services, or participating in programs offered by Frame Longevity, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, you should not use this website or any associated services.

These Terms govern the use of our website, telemedicine services, wellness programs, and any regenerative or longevity-related treatments offered by our providers.

Medical Disclaimer

The information provided on this website is intended for educational and informational purposes only and does not constitute medical advice.

Participation in any services offered through this website does not establish a physician-patient relationship until you have completed appropriate intake procedures and have been formally accepted as a patient by one of our licensed providers.

Medical recommendations, treatment plans, or prescriptions are only provided following a consultation with a licensed healthcare professional where appropriate.

Telemedicine Services

Some services offered by Frame Longevity are delivered through telemedicine technologies including video conferencing, secure messaging, and remote diagnostic tools.

By using these services, you acknowledge and agree that:

Telemedicine involves the remote delivery of healthcare services.
Certain limitations may exist compared to in-person medical care.
Technical issues may occasionally interrupt or delay communication.
Providers may determine that an in-person evaluation is necessary.

You consent to receive healthcare services via telemedicine when applicable.

Off-Label and Regenerative Therapies

Some treatments offered by our providers may involve the use of medications, peptides, regenerative therapies, or medical procedures that are prescribed off-label.

Off-label use refers to the prescription of medications or therapies for purposes other than those specifically approved by the U.S. Food and Drug Administration (FDA). Off-label prescribing is a common and legally accepted practice in medicine.

Patients acknowledge that:

Certain therapies offered may be considered investigational or emerging.
Results and responses to treatment may vary.
Participation in these treatments is voluntary and based on informed consent.

Our providers evaluate each patient individually before recommending any therapy.

Eligibility for Services

You must be at least 18 years of age to use this website or receive services unless otherwise permitted by applicable law.

We reserve the right to decline services when medically inappropriate or outside our scope of practice.

Prescriptions and Medications

Prescriptions are issued at the sole discretion of licensed healthcare providers following medical evaluation. Not all patients are appropriate candidates for prescription therapies, including peptide therapies, metabolic treatments, or hormone-related medications.

Prescriptions may be fulfilled through licensed pharmacies or pharmacy partners.

Patients are responsible for following all medical instructions provided by their healthcare provider.

Wellness Programs and Services

Our clinic provides wellness programs that may include:

Telemedicine consultations
Diagnostic testing
Longevity and preventive health assessments
Nutritional and lifestyle coaching
Regenerative or biologic therapies
Peptide-based or metabolic therapies

These services are intended to support health and wellness and should not be considered a substitute for emergency medical care or ongoing care from your primary physician.

No Guarantee of Outcomes

Individual responses to treatments vary. While our providers strive to deliver evidence-informed care, we cannot guarantee specific medical outcomes. Participation in any treatment program involves inherent uncertainties, and patients acknowledge that results may differ based on individual physiology and health conditions.

Payment and Fees

All services provided by Frame Longevity are typically self-pay unless otherwise stated.

Patients agree to:

Pay all applicable program fees, consultation fees, and treatment costs
Maintain valid payment information for subscription or program-based services
Fees may include professional services, diagnostic testing, medications, and treatment-related costs.

We cannot accept returns of prescription products or services of any kind. All sales are final. If you think there was an error with your prescription medication, please contact [email protected].

Privacy and Data Protection

We are committed to protecting your personal and medical information in accordance with applicable privacy laws. Your use of this website and our services is also governed by our Privacy Policy, which describes how we collect, use, and safeguard personal information.

Website Content

All content on this website, including text, graphics, educational materials, and other media, is the property of Frame Longevity and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify website content without written permission.

Limitation of Liability

To the fullest extent permitted by law, Frame Longevity and its providers shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or participation in services.

Emergency Medical Care

Our services are not intended for emergency medical situations. If you are experiencing a medical emergency, call 911 or seek immediate emergency care.

Modifications to Terms

Frame Longevity reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this website with a revised effective date. Continued use of the website or services constitutes acceptance of updated terms.